Terms & Conditions

An Order

• When purchasing, whether through the seller’s website or directly, the order is not confirmed until the seller has agreed stock availability, timing and any other variables that may affect the seller’s ability to deliver under standard terms and conditions.  In the case of payment being received from a customer and an order not being confirmed by the seller, the seller will communicate with the customer of the need to cancel the order and will process any applicable refund in a timely manner.

• Once the seller has agreed to accept an order and deliver under agreed terms, on receipt of payment, the customer is bound to complete the purchase.  If the ability of the seller to deliver the goods at any time up to delivery of products or services, the customer will be notified in writing and the seller will not be held liable for any consequences incurred by the customer or the customer's agents for the cancelled order.

• If the seller agrees with the customer to cancel an order in writing, the customer will be liable to pay the seller for any costs incurred from the time of order acceptance up to and including the date of order cancellation.

• It is the buyer’s responsibility to ensure the product specifications including size are correct before entering into a transaction. Product formulations may vary in accordance with the type of seaweed used to brew the tonic and this is accepted by the buyer when placing an order.
  

• The customer will indemnify the seller against all loss, damages, costs and expenses incurred as a result of any legal infringement including but not limited to unlawful use of copyright, design, trademark or intellectual property.

• Delivery will be provided by courier with signature not required for drop off.

• Delivery will be booked within 12 hours of order acceptance except for weekends and public holidays where delivery will be booked within 12 hours of the next business day. 
  

• Delivery dates are intended as guidelines only and the seller will not be liable for delivery deadlines that are not met as delivery is subject to the service provided by third party companies. 
  

• Products are only offered for sale within New Zealand at the present time.

• A delivery fee will be charged to the customer at the time of order and this will be subject to change in line with specific promotions and delivery price rises.